Privacy Policy

Privacy Policy

Information We Collect

• Contact & Shipping Details: Full name, email address, phone number, and shipping address (including access notes for large items like Trash Cans, e.g., “leave at front porch”). This enables timely delivery and critical updates (e.g., shipping confirmations for Mops, delivery windows for Car Wash Cloth sets).
• Payment Information: Processed exclusively through secure third-party gateways (Visa, Mastercard, PayPal, Apple Pay). We never store full credit card numbers, CVV codes, or bank account details—your financial data is protected by end-to-end encryption and PCI DSS compliance.
• Product-Specific Data:
  • For Car Wash Cloths: Voluntarily provided details like car type (e.g., “sedan vs. truck”), fabric preference (e.g., “microfiber vs. cotton”), and usage (e.g., “weekly washes vs. detailing”) to recommend suitable options.
  • For Mops: Floor type (e.g., “hardwood vs. tile”), handle length needs (e.g., “adjustable for tall users”), and mobility preferences (e.g., “spin mop vs. flat mop”) to match functional needs.
  • For Trash Cans: Capacity requirements (e.g., “10-gallon for kitchen vs. 2-gallon for bathroom”), material preferences (e.g., “stainless steel vs. plastic”), and lid type (e.g., “step-on vs. swing-top”) to ensure practicality.
• Website Usage Data: Browsing activity (e.g., views of Mop durability specs, Trash Can size guides) and cookie data (to save preferred product types for future visits). Cookies are optional—see “Your Privacy Choices” for opt-out details.

How We Use Your Information

1. Order Fulfillment: Process, pack, and ship items; share care guides (for Car Wash Cloth cleaning, Mop maintenance) and tracking links via email.
2. Customer Support: Respond to inquiries (e.g., Mop handle breakage, Trash Can lid defects, Car Wash Cloth shedding) and resolve issues via wcandice714@gmail.com.
3. Personalized Updates: Send product news (e.g., new lint-free Car Wash Cloths, heavy-duty Mops, odor-resistant Trash Cans) only if you opt in—unsubscribe anytime via email links.
4. Legal Compliance: Maintain order records for tax purposes, adhere to U.S. safety standards (e.g., non-toxic dyes for Car Wash Cloths, BPA-free Trash Cans), and comply with consumer protection laws.

Data Security

• All data transmitted between your device and our platform is encrypted via SSL/TLS protocols (indicated by “https://” and the browser padlock icon).
• Personal data is stored on U.S.-based, password-protected servers with firewalls and regular security audits—only authorized team members (trained in privacy compliance) can access necessary details (e.g., delivery addresses for Trash Cans).
• Third-party partners (payment processors, U.S. carriers like USPS, UPS) are contractually bound to keep your data confidential, comply with U.S. privacy laws, and only use it to fulfill their service (e.g., delivering a Mop to Killeen, TX).

Your Data Rights (Under CCPA)

• Access: Request a copy of all data we hold about you (e.g., Trash Can order details, saved Mop preferences).
• Correction: Update inaccurate information (e.g., a changed shipping address for Car Wash Cloths).
• Deletion: Request permanent removal of your data (“right to delete”)—we retain minimal records only for tax/legal compliance (e.g., order invoices).
• Opt-Out of Sale: We never sell your data to third parties, but you may opt out of any future data-sharing (see “Your Privacy Choices”).